Refund policy

Training Courses

  1. All our prices advertised are subject to change at any time. Any previously advertised price either printed or found on the internet will cease to be valid. The price quoted at time of contact with us either by email, phone or personal visit is only available for a maximum of 7 days and must be in writing from ourselves.
  1. All course bookings require a deposit to secure your place. Deposits are non-refundable.
  2. Full payment for your course must be made no later than 7 days prior to the first day of your course. You run the risk of losing your place on the course and your deposit if this is not made.
  1. Cancellations are subject to the following:
  2. a) If you need to cancel or postpone a course you must give us 4 weeks’ notice, under exceptional circumstances we may allow you to postpone your course with management discretion.
  1. b) Courses can only be cancelled or postponed once, after which deposits will need to be paid again, to secure your place. No refunds will be given against cancelled or postponed courses.
  1. c) Cancellations Less than 4 Weeks prior to the start of the course result in full loss of the course cost unless there is exceptional circumstances and with management discretion. d. For your security we will not accept cancellations by phone, text or social media. If you wish to cancel or postpone a training course you must indicate in writing or via email. Cancellations will only be accepted during our opening hours and not at evenings, weekends or Holidays.
  1. Your course can be moved once, so long as it is to an equivalent course subject and booked and taken within three months of the original course. However, at the stage any outstanding monies must be paid. Further cancellation of the same course will result in losing all monies paid to date.
  2. courses paid on finance are non refundable.